Stakeholder Engagement
At KE, we recognize that collaborating and partnering with our stakeholders is essential for progress. Through active engagement, we continue to build on the trust we have already built with individuals and entities who are invested in our journey to power progress and empower lives wherever we serve.
To deliver value to its stakeholders and the general public, KE maintains bilateral communication with the government as well as Karachi’s civic agencies. The Company is focused on timely dissemination of information whilst managing its connections with the public and government bodies through three sub-teams, Public Affairs & Government Relations, CEO Taskforce and Technical Liaison.
The Public Affairs & Government Relations team engages stakeholders from all the governing bodies of Pakistan to ensure mutual benefits by liaising between these external stakeholders with internal departments.
The Technical Liaison team handles technical matters, public projects, events and critical task ensuring seamless execution and smooth coordination in collaboration with governing and civic agencies.
CEO taskforce performs surveys and cross analysis of Speak up cases / Special assignments, survey Operations/Complaint Centers to review overall activities / process, identify discrepancies in KE network such as illegal Kunda/theft cases, idle PMTs, faulty PMTs, faulty RMUs, substation discrepancies and other miscellaneous discrepancies.
This holistic approach underscores our mutual commitment to progress.
At KE, industries are an indispensable symbiotic partner; where the industries’ achievements are intertwined with our own; and their input is valued as part of our trajectory. Nurturing industrial associations via round-the-clock contact has fostered a collaborative and supportive eco-system for sustainable development and growth
KE is a public limited company listed on the Pakistan Stock Exchange (PSX). The Company is primarily regulated by the Securities and Exchange Commission of Pakistan (SECP) and PSX. KE also falls under the regulatory purview of the Central Depository Company of Pakistan (CDC), and is governed under the provisions of Companies an 2017; Securities Act 2015; PSX Regulations; Listed Companies (Code of Corporate Governance) Regulations; Central Depositories Act 1997 and other applicable laws. Certain dealings of the Company (through its authorised banking dealers) also fall under the regulatory purview of the State Bank of Pakistan. As a power utility, KE is also regulated by the National Electric Power Regulatory Authority (NEPRA), under the provisions of NEPRA Act 1997 and related rules and regulations framed thereunder.
The Government of Pakistan (GOP) through Ministry of Energy (Power Division) notifies the consumer-end tariff considering the Uniform Tariff Policy and socio-economic policy objectives, and the Company remains fully compliant with notifications and directives issued by the GOP from time to time. Moreover, GOP also issues policies and guidelines for the entire power sector, and the Company remains in close collaboration with relevant stakeholders on this front.
The guiding principle of KE’s policy for relationship and engagement with all regulators is based on mutual respect, legal and regulatory compliance in letter and spirit and disclosure and dissemination of material information in a timely manner to ensure transparency at all levels. Interaction and engagement with SECP and PSX are quite frequent primarily in relation to announcements of financial results, changes in Board of Directors and management, disclosure of material and price sensitive information and filing of corporate/statutory returns etc.
The Company gives due importance to request for any information/document or query routed through the said regulators and promptly responds. Whereas the scope of NEPRA’s engagement is wider, encompassing public hearing on tariff and licensing related issues in addition to bilateral communications, discussions, and meetings.
KE values the role of current and prospective institutional and other investors. To support them, key operational and financial data is updated regularly on the Company’s website. KE also holds regular analyst briefings, encouraging active participation from institutional and retail investors, and welcomes their feedback to enhance performance for all stakeholders
Keeping investor best-interests in mind, price-sensitive information is reported on a timely basis on the PSX. The “Investor Information“, “Investors Media” and “Investor Relations” sections on the KE website also share relevant details for all investors. The Company entertains all requests for information made through KE’s Share Registrar.
KE actively engages with local and international banks, DFIs, capital market investors, and Export Credit Agencies (ECAs) to explore financing options and provide updates on ongoing and upcoming projects. Financial and relevant information is shared with lenders per reporting requirements and on a need-to-know basis. Recognizing financial institutions and ECAs as key stakeholders, KE maintains strong, trust-based relationships. As a result, major commercial banks and global institutions - including FMO, Proparco, GuarantCo, Sinosure, and Hermes - have consistently supported KE through investments and participation in its financing initiatives.
As a vertically integrated utility, KE engages with vendors across its three core business verticals and support functions. The quality of their products and services is vital to powering the nation’s economic hub. Aligning with global best practices, KE is shifting from transactional supply chain models to strategic supplier partnerships—enhancing quality, planning, and end-to-end value chain performance. Technology integration now enables real-time visibility, transparency, and consistency. Suppliers can track business prospects and receive timely updates via dedicated dashboards, strengthening collaboration. This synergy supports better service delivery and reinforces KE’s position as the utility of choice.
As part of its mission to communicate with agility, transparency and equity - KE is actively engaged with media stakeholders across the electronic, print and digital platforms. KE keeps all stakeholders, including its customers, abreast of the latest developments regarding the power sector, its challenges, investment initiatives, and overall progress. The power utility also regularly engages with business and energy sector reporters through briefing sessions, press conferences and engagement sessions.
In our journey as an organization, our team has been a driving force. The foundations of our progress rest upon our ability to adjust to our ever evolving landscape; while fostering a collaborative and inclusive culture. In this pursuit, we introduced ‘Paish Qadam’ as an internal communication identity which connects our employees through three platforms: MS Outlook, MS Teams and an employee-only app – ensuring that teams are knowledgeable, inspired and empowered to innovate and adapt.
