NEPRA Consumer Services Manual (KE)
NEPRA through letter dated January 13, 2021 has approved the Revised Consumer Service Manual for compliance by all DISCOs. A copy of the same is available to be downloaded by the consumers of K-Electric.
You can find the manuals below.
NEPRA CSM Clarifications (March 2021)
NEPRA Consumer Service Manual (KE)
NEPRA Consumer Service Manual (KE) Urdu
NEPRA Consumer Eligibility Criteria 2022
NEPRA Performance Standards (Distribution) Rules, 2005;
Tariff Terms And Conditions
